FAQs
Got questions? We have answers. Our FAQ section addresses the most common inquiries regarding MOQs, lead times, customization options, and international shipping. We aim to provide the transparency you need for a smooth and successful partnership.
FAQs
Are Kartun fragrances guaranteed for quality?
All our fragrances undergo rigorous quality testing and meet international standards. We are committed to providing high-quality fragrances, ensuring that every bottle meets the highest standards.
Does Kartun accept custom fragrance orders?
Yes, we offer custom fragrance services. You can choose the scent, packaging, and bottle type according to your needs. Please contact our customer service team for more details.
Can Kartun fragrances be exported to my country?
Our fragrances have been exported to many regions worldwide, including Southeast Asia, Africa, the United States, and Central Asia. Please contact us to confirm whether we can export our products to your country.
How can I purchase Kartun fragrances?
You can purchase through our official website or by contacting our sales representatives. We offer worldwide shipping to ensure your order arrives promptly.
Does Kartun offer wholesale services?
Yes, we offer wholesale services and welcome retailers, distributors, and partners to cooperate with us. Please contact us for more wholesale policies and pricing information.
About OEM&ODM
What's your MOQ?
Normally, 5,000-10,000 PCS /per style fragrance. It depends on the specific needs of the customers. Welcome to leave your message for consultation.
Have you ever sold perfume in my country?
You need to inform us of the country and region where you conduct business activities, and we will further check it for you.
How long is the shelf life of your perfume?
Normally, the shelf life is approximately 5 years.
How can I pay for my order?
T/T, Credit Card Transfer.
How much is your perfume?
The elements of price impact: quantity, perfume (scent type, concentration, color, quality grade, volume), packaging materials & craft, packaging ways, shipping ways. You can tell us that your purchasing requirements and we will promptly calculate the quotation for you.
Could you provide the free samples? How will I obtain my samples?
Generally, we can provide 1-2 free samples of fragrance, excluding packaging material samples and ready-made product samples. Please leave your message to inform us of your delivery address when sending samples. We will further confirm it for you. You need to pay for the shipping cost and customs clearance fees.
What's the price terms do you support?
EXW, FOB, DDP. For the specific price terms,we need to further negotiate with you.
Are you a factory or a trading company?
We are a perfume source factory and a professional manufacturer of perfume products.
How long is the delivery time for the samples and production?
Normally, the stock ready-made samples delivery time about 3 working days, stock ready-made products delivery time about 7 working days. Full-customized samples delivery time about 15-20 working days, the bulk production delivery time about 45-60 working days. The exact delivery time according to the clients requests and order quantities to further check and notification.
How will I contact you?
You can click on the contact information on our website or leave your message for us in the customer service backend. We will respond promptly, reply and answer your questions.
What's your advantages?
① Our company was established in 2006 and has over 19 years of experience in the high-end quality perfume industry. Our perfume product sales business covers nearly 100 countries and regions around the world. ② A professional team supervises the process, and an international standardized production workshop ensures the release of high-quality perfumes. ③ One-stop OEM & ODM customization service. ④ Five professional perfume production lines with a monthly capacity of 1.5 million bottles of perfume ensure high-efficiency production. ⑤ Professional customer service and marketing team, 24-hour free online consultation on perfume business.
Can I customize my own brand and Logo? Does it support private label?
Absolutely,our professional team is available 24hrs a day to provide you with customized service solutions. You can first determine your customized requirements: perfume (scent type, concentration, color, quality grade, capacity), packaging materials & processes, packaging methods, transportation methods, etc.
About Products
What’s the price terms do you support?
EXW, FOB, DDP. For the specific price terms, we need to further negotiate with you.
How much is your perfume glass bottle?
The elements of price impact are quantity, bottle (quality, color, capacity, shape, and size), craft, packaging ways, and shipping ways. You can tell us your purchasing requirements, and we will promptly calculate the quotation for you.
Are you a factory or trading company?
We are a perfume factory, which support perfume and perfume packaging material OEM & ODM customization service.
Can I get the stock free sample?
It’s a pity we do not provide the free samples. You can contact us to consult the specific sample cost according to your requirements.
Can you send the glass bottle samples to my address?
Absolutely. Please send your receiver information and address to us, and then we will calculate the shipping cost for you.
What’s the delivery time for the samples?
Generally, the glass bottle opens a new mold working time of around 15 business days; after that, the sample delivery time is around 25~30 business days.
What’s your MOQ?
For empty stock glass bottles, the MOQ is 1000 pcs per style; for customization, normally, the MOQ is 5000 pcs per style.
How can I pay for my order?
T/T, Credit Card Transfer.
What’s the courier company you usually do for the sample shipment?
DHL, UPS, FedEx, TNT, etc.
May I arrange my brand and logo on the glass bottle?
Sure. We can arrange for your logo or brand to use different crafts on the glass bottle subject to your design and requests.
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